Privacy, Terms and Data Protection

Privacy and Data Protection Policy

We collect only information that is reasonably necessary to respond to enquiries, provide products or downloads, support customers, operate the website, protect the business, and meet legal, tax or accounting obligations. This may include name, email address, enquiry details, order references and technical website information.

We do not sell personal information. Information may be shared only where necessary with service providers who support the business, such as website hosts, email providers, payment processors, digital delivery platforms, analytics providers, accountants or legal advisers, or where disclosure is required by law.

Personal information is retained only for as long as reasonably necessary for the purpose it was collected, including customer support, legal, tax, accounting or business record purposes. Under UK data protection law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information held about you.

Website Terms and Conditions

You agree to use this website lawfully and responsibly. You must not attempt to damage, disrupt, copy, scrape, reproduce, redistribute or misuse website content without permission, or attempt unauthorised access to any website system, account or data.

Website text, branding, product names, software, graphics, guides, documents, designs and digital materials created by DroneField Media remain the intellectual property of DroneField Media or its licensors unless otherwise stated.

Payhip-Hosted Products Policy

Digital products may be listed, hosted, delivered or downloaded through Payhip. When you click a Payhip product link, you leave this website and interact with Payhip's platform. Payhip may process product access, checkout pages, download delivery, order records, account functions, taxes, emails, cookies and platform security under its own terms, policies and privacy notices.

DroneField Media does not control Payhip's platform operation, checkout interface, account systems, delivery emails, cookie settings or policy documents. Customers should review Payhip's own terms and privacy information during checkout or use of the Payhip platform.

Stripe Payment Systems Policy

Payments for digital products may be processed by Stripe through Payhip or related checkout flows. DroneField Media does not directly store full card payment details. Stripe may process payment details, fraud checks, transaction records, authentication steps, receipts and related payment data under Stripe's own terms, privacy policy and payment processing rules.

Stripe payment availability, card acceptance, fraud checks, refunds, payment disputes, authentication requirements and transaction handling may be affected by Stripe, banks, card schemes, Payhip or other payment infrastructure outside DroneField Media's direct control.

Cookies and Third-Party Services

This website may use cookies or similar technologies for essential operation, security, contact forms, analytics, Google Ads measurement, embedded content or performance monitoring. Visitors may accept or reject non-essential Google advertising and analytics storage using the consent prompt shown on the website. Third-party services such as Payhip, Stripe, hosting providers, analytics tools or embedded content providers may set their own cookies and apply their own privacy practices.

Digital Product Responsibility

Customers are responsible for reading product descriptions, system requirements, setup information and limitations before purchase. Flightara includes its own user agreement and software-specific terms inside the software package. Products that rely on third-party APIs, data providers or internet access may be affected by third-party availability, pricing, account restrictions, rate limits, data quality and policy changes.

Contact for Policy Requests

For privacy, data protection, website terms or product policy enquiries, contact sales@dronefieldmedia.com.